GENERAL:

1. If you place an order electronically through the website you are using, you are deemed to have accepted the pre-information form and the distance sales contract presented to you.

2. Buyers are subject to the provisions of Law No. 6502 on Consumer Protection and the Distance Sales Regulation (Official Gazette: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the product they purchase.

3. Shipping costs will be paid by the buyers.

4. Each purchased product is delivered to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract.

5. The purchased product must be delivered complete, in accordance with the specifications stated in the order, and with documents such as a warranty certificate and user manual, if any.

6. If the sale of the purchased product becomes impossible, the seller must notify the buyer in writing within 3 days from the date of learning about this situation. The total amount must be returned to the Buyer within 14 days.

IF THE PURCHASED PRODUCT PRICE IS NOT PAID:

7. If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ceases.

PURCHASES MADE WITH UNAUTHORIZED USE OF CREDIT CARD:

8. If it is determined that the credit card used by the buyer for payment has been used unlawfully by unauthorized persons after the product has been delivered, and the price of the sold product is not paid to the Seller by the relevant bank or financial institution, the Buyer is obliged to return the product subject to the contract to the SELLER within 3 days, with the shipping costs borne by the SELLER.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORESEEN REASONS:

9. If unforeseen force majeure events occur that prevent the Seller from delivering the product on time, the Buyer will be notified. The Buyer may request cancellation of the order, replacement of the product with a similar one, or postponement of delivery until the obstacle is removed. If the Buyer cancels the order; if the payment was made in cash, this fee will be paid in cash within 14 days from the cancellation. If the Buyer made the payment by credit card and cancels, the product price will be refunded to the bank within 14 days from this cancellation, but it is possible for the bank to transfer it to the buyer's account within 2-3 weeks.

BUYER'S OBLIGATION TO INSPECT THE PRODUCT:

10. The Buyer shall inspect the goods/services subject to the contract before receiving them; will not accept damaged or defective goods/services such as dents, breaks, torn packaging, etc. from the shipping company. Goods/services received will be deemed to be undamaged and sound. The BUYER is obliged to protect the goods/services carefully after delivery. If the right of withdrawal is to be used, the goods/services should not be used. The invoice should also be returned with the product.

RIGHT OF WITHDRAWAL:

11. The BUYER may exercise the right of withdrawal from the contract by rejecting the goods without any legal or criminal liability and without giving any reason, provided that the SELLER is notified through the following contact information within 14 (fourteen) days from the date of delivery of the purchased product to himself or to the person/organization at the address indicated by him.

12. SELLER'S CONTACT INFORMATION FOR NOTIFICATION OF RIGHT OF WITHDRAWAL:

COMPANY Kayi Teknik Yapi Sanayi Ve Ticaret Ltd Sti

NAME/TITLE: Kayi Teknik Yapi Sanayi Ve Ticaret Ltd Sti

ADDRESS: Tevfikbey Mah. Hakkıbey Sk. No.12/B 34295 Küçükcekmece / İstanbul

EMAIL: info@tavansepeti.com

TEL: +90 532 2301571

FAX:

PERIOD OF RIGHT OF WITHDRAWAL:

13. If the purchased product is a service, this 14-day period starts from the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the consumer's approval before the end of the withdrawal period. The Buyer has been informed about the right of withdrawal in the Distance Contracts and Cancellation Conditions, and the Buyer places the order knowing the withdrawal conditions.

14. The expenses arising from the exercise of the right of withdrawal belong to the SELLER.

15. To exercise the right of withdrawal, it is essential to notify the SELLER in writing or by the relevant method via registered mail with return receipt, fax, e-mail or the method notified by the SELLER within 14 (fourteen) days, and that the product has not been used within the framework of the "Products for which the Right of Withdrawal Cannot Be Used" provisions regulated in this contract.

EXERCISE OF THE RIGHT OF WITHDRAWAL:

16. The invoice of the product delivered to the 3rd party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning. Order returns issued in the name of institutions cannot be completed unless a RETURN INVOICE is issued.)

17. The return form, the box, packaging, and if any, standard accessories of the products to be returned must be delivered complete and undamaged.

RETURN CONDITIONS:

18. The SELLER is obliged to return the total amount and the documents that put the BUYER under debt to the BUYER within a maximum of 10 days from the date of receipt of the withdrawal notification and to take back the goods within 20 days.

19. If there is a decrease in the value of the goods or if return becomes impossible due to a fault of the BUYER, the BUYER is obliged to compensate the SELLER's damages in proportion to his fault. However, the BUYER is not responsible for changes and deteriorations that occur due to the proper use of the goods or products within the period of the right of withdrawal.

20. If the campaign limit amount falls below the limit due to the exercise of the right of withdrawal, the discount amount benefited from within the scope of the campaign is canceled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED:

21. Products prepared in line with the BUYER's request or explicit personal needs and not suitable for return, lower parts of underwear, swimwear and bikini bottoms, make-up materials, disposable products, goods that are in danger of rapid deterioration or whose expiration date may pass, products whose packaging has been opened by the BUYER after delivery and which are not suitable for return for health and hygiene reasons, products that mix with other products after delivery and cannot be separated by nature, goods related to periodicals such as newspapers and magazines, except those provided under a subscription contract, services performed instantly in electronic environment or intangible goods delivered instantly to the consumer, and audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables cannot be returned if their packaging has been opened by the BUYER, in accordance with the Regulation. In addition, it is not possible to exercise the right of withdrawal regarding services whose performance has started with the consumer's approval before the end of the withdrawal period, in accordance with the Regulation.

22. For cosmetic and personal care products, underwear products, swimwear, bikini, books, copyable software and programs, DVD, VCD, CD and cassettes, and stationery consumables (toner, cartridge, ribbon, etc.) to be returned, their packaging must be unopened, untried, undamaged, and unused.

23. According to the following distance contracts regulation; products for which the right of withdrawal cannot be used:

• Contracts regarding goods prepared in line with the consumer's requests or personal needs.

• Contracts regarding the delivery of goods that are perishable or whose expiration date may pass.

• Contracts regarding the delivery of goods from which protective elements such as packaging, tape, seal, package have been opened after delivery, and which are not suitable for return for health and hygiene reasons.

• Contracts regarding goods that mix with other products after delivery and cannot be separated by nature.

• Contracts regarding books, digital content and computer consumables presented in a tangible medium, if protective elements such as packaging, tape, seal, package have been opened after delivery of the goods.

• Contracts relating to accommodation, goods transport, car rental, food and beverage supply, and leisure activities for entertainment or recreation that must be performed on a specific date or period.

• Contracts regarding services performed instantly in electronic environment or intangible goods delivered instantly to the consumer.

DEFAULT AND LEGAL CONSEQUENCES

24. If the BUYER defaults when making payments with a credit card, he accepts, declares, and undertakes that he will pay interest within the framework of the credit card agreement between him and the cardholder bank and will be responsible to the bank. In this case, the relevant bank may resort to legal remedies; may demand the expenses and attorney's fees incurred from the BUYER, and in any case, if the BUYER defaults due to his debt, the BUYER agrees to pay the damages and losses incurred by the SELLER due to the delayed performance of the debt.

PAYMENT AND DELIVERY

25. You can make payments by Bank Transfer or EFT (Electronic Fund Transfer) to any of our accounts (TL) at ............ or ......... bank.

26. You can benefit from online single payment or online installment options for all your credit cards through our website. For your online payments, the amount will be charged from your credit card at the end of your order.